Prepaid

My Digicel SHAKE IT "More Ways To Win" Christmas 2021*

• How many times can I win?
• How are the prizes redeemed?
• How does the Promotion work?
• What do I need to enter for More Ways to Win?
• How can I check the balance on my Digital Prizes?
• What is the My Digicel “More Ways to Win Christmas 2021” Promotion?

Controlling your credit

• My credit is running out
• How to request DigiLoan
• How to request credit
• How can I check my balance?
• Why can't you see your credit after you Top Up?

Manage your plan & promotions

• How to manage my plan
• Do you know what you have been charged for?

Managing your account via Dial Codes

• How to redeem points for credit
• How to activate your data plan
• How to manage your data plan
• How to view your credit balance
• How to reactivate your data plan using dial codes
• How to request credit using a short code