In the meantime, we've added some popular questions and answers in relation to our Prime Plus Bundles.
1. Which Digital Apps are included in the Prime Plus Bundles?
The Digital Prime Plus Bundles include our full suite of Digital Apps. The amazing thing? There is an App for everyone, no matter what you’re into. Our Digital Apps include:
2. Why are the Digicel Prime Plus Bundles more expensive than the OLD Prime bundles?
This is about giving you MORE and allowing you to enjoy, touch and feel our suite of digital experiences as you live your best digital lives with us. The Digital Apps Bundle has more value through LARGE data allocations and an array of easy and brilliant Apps (including now Youtube and TikTok).
3. Are all customers able to purchase the Digital Prime Plus Bundles
Yes, all customers will have access to purchase the Digital bundles
Yes, all customers will have the access to purchase the Digital Bundles.
4. What will happen if I am moving between different plans on Billo providing different storage space?
You are still able to access the app for 6 months (180 days) outside of a plan. You are still able to upload once they are within the 5GB free allowance. However, you will not be able to upload new content if it exceeds the 5GB free storage.
6. What do I need to do to get this deal?
The great thing about our Prime Plus Bundles is that they come loaded with super generous data allotments for each of our Digital Apps so you can try, touch, feel and experience them as much as you want to.
You can upgrade your plan using our regular, local method. You have different options to upgrade to the Digicel Prime Plus Bundles: Web, MyDigicel, short code, or by visiting your nearest Retail outlet where one of our friendly staff will assist you.
7. How much data will the Digital Apps offer you?
We are all about giving you more of what you love at no extra cost.
The great thing about our Prime Plus Bundles is that they come loaded with super generous data allotments for each of our digital apps so you can try, touch, feel and experience them as much as you like.
Like any other app or data used on your phone, exactly how much you can do per MB or GB varies with a range of factors from the quality of video being streamed, the strength of your signal, how many people are on a call, etc. There can also be some “background data use” for apps that auto-update.
8. Will I get a notification when a service within an App is not included in the dedicated data allotment of an App
Yes, you will be notified as soon as you are going to be charged from the main account.